FAQ's

What device is this – do you make the hardware?

Scribbi runs on premium E Ink hardware from Onyx International – specifically the BOOX Go Color 7 and BOOX Note Air 5C, used by professionals and academics worldwide for its exceptional writing experience. We chose BOOX because the hardware is best in class, and rather than spending years building a device, we focused on what no one else has built: a curated, child-safe learning ecosystem with handwriting recognition designed specifically for young children. When you turn it on, Scribbi launches automatically. Your child sees only the Scribbi environment.

Will my kid actually use it?

Across our first 20 Scribbi families, children used the device regularly and independently – without being asked. Parents rated the experience 9+ out of 10. One parent told us her son, who had always resisted writing, now picks it up on his own. The device doesn’t try to hook your child. It doesn’t need to. When the apps are fun, the writing feels achievable, and the environment is calm, children leave and come back on their own.

What ages is Scribbi designed for?

Children aged 3–10 – the years when handwriting is critical for brain development and when technology habits are first formed.

Can my child access the internet or YouTube?

No. Scribbi is a completely closed system. No browser, no YouTube, no social media, no ads. Wi-Fi runs in the background for updates, but your child cannot access anything outside Scribbi.

Does it work for kids who don’t like writing?

This is exactly what it’s built for. The handwriting recognition understands messy, inconsistent, developmental writing – and when a child writes and is understood, it builds confidence. Scribbi parents consistently reported that reluctant writers became willing ones.

Does it need Wi-Fi?

Full functionality requires Wi-Fi. Basic writing and drawing work offline, and we’re actively expanding offline capabilities.

Is the content created by educators?

Scribbi is advised by specialists in handwriting, brain development, and early education. Apps are developed in-house with educator input, and we’re actively building partnerships to expand expert-informed content.

How is this different from a reMarkable or Kindle?

These devices are built for adults, primarily for note-taking and reading novels. Scribbi is built for children – with educational activities, a child-friendly interface, and handwriting recognition designed for early learners.

How long does the battery last?

E Ink is very power-efficient. With regular use, the battery typically lasts several days, or longer, on a single charge.

Where do you ship?

Currently within the United States and now Canada, as of June 2026.

What’s your return policy?

30-day returns. Send it back in like-new condition for a full refund.

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